Have you ever come across these issues?
CONFUSION AND CONFLICT?
Do you find yourself constantly calling the care provider’s office to check on your loved ones’ status or medications? Do you worry about how care has been delivered? Have you always wanted to be kept informed about your loved ones’ care for your peace of mind?
SATISFIED AND SAFE?
Have you ever wished that you had the chance to have your say – add feedback when you need to; perhaps you can help nip things in the bud before small issues grow and become a complaint or worse?
OUT OF THE LOOP?
If you have ever visited your family member and administered medication but have not told the office? How do you ensure that this information is available to all carers and recorded properly and in the MAR charts? How can you enable ongoing personalisation of care?
Family & friends app
At Pearl Care Professionals, you now have the option to use our easy-to-use mobile app with real-time, detailed updates to keep you informed and confident in our service. You can now add your feedback and flag issues before they escalate into anything serious. Time wasted making lots of calls to the office can be avoided. Make it easy to know what the status of your loved ones’ care and condition is by using our app. You can also note what you have done in the app so that records are always up to date, and accurate and prevent safeguarding issues.
This not only offers peace of mind, but you can now have access to our proactive information rich service. You can also raise issues and know that this will be handled efficiently and resolved quickly with the use of automatic activity and alerts management.
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